Effective customer care solutions for real estate sales and management.
The demands on the real estate and housing industry are becoming ever more extensive. Tenants and prospective buyers are becoming more demanding. But also landlords and sellers, both private and commercial. And property and real estate managers also have their hands full. Whether at home or in the office - real estate matters often have to be dealt with quickly and in any case, personal and direct contact is the preferred form for everyone involved. It is clear that customer care - from sales and letting to facility management - is increasingly in demand among real estate owners, developers and managers. It is precisely in this market that AMEVIDA is a competent and efficient outsourcing partner.
Our expertise in real estate and facility management:
- 1st level tenant and customer support - from telephone calls to omnichannel
- Maintenance of prospect data for prospective buyers or new lettings
- Appointment management incl. Clarification of interests
- Recording of tenant issues and, if necessary, triggering of the breakdown/emergency service call-out
- Support for or complete takeover of back office activities
- Webinar-based support for sales events
