Comprehensive customer care solutions for IT and support.
Every technical innovation offers a lever to redistribute the market. Customer retention and new customer acquisition always remain ongoing tasks. At the same time, the industry is struggling with considerable price pressure.
Only lean processes and effective cooperation with experienced outsourcing partners such as AMEVIDA can guarantee business success even with tight margins. We have known the market like no other for 20 years. We know what is important in customer management. The AMEVIDA service portfolio for information technology and support sets the standard! Long-standing successful business relationships with existing customers speak for themselves.
Our expertise in information technology and IT support:
- Dedicated "Customer Safe" processes and retention management
- Sustainable customer support over the entire customer lifecycle
- Specific private and business customer support
- Integrated customer contact management for sales, service & support
- Innovative customer management solutions for technical support, e-commerce, collection management and logistics
