The most important AMEVIDA data at a glance.

Strong. In communication.

Convincing in sales and retention. The benchmark in many industries.

We are the perfect interface between your company and your customers - in direct contact. On all channels. In all formats. Omnichannel.

AMEVIDA is a benchmark among German providers of customer care services when it comes to effective customer loyalty and sales communication. Despite strong digitalization at the marketing, sales and service level, contact center agents increasingly require strong analogue skills in customer dialogue. On this basis, we have established a leading market position, particularly in the areas of customer retention, churn prevention, customer recovery and cross-sales.

We are characterized by high success rates in sales, service and churn management. Against the backdrop of increasing digitalization across all communication channels, we are increasingly focusing on the empathy and emotionality of our customer advisors and we always put our clients' customers at the heart of everything we do.

We develop and offer comprehensive outsourcing solutions for a wide range of industries. Our agents are particularly at home in information technology and telecommunications, the energy industry and utilities, finance and insurance as well as trade and tourism. They impress with their expertise and specialist knowledge. Headquartered in Gelsenkirchen, AMEVIDA employs around 2,400 people at nine locations throughout Germany.

Our claim:

to be your first choice!