Under the motto: "Scoring points with the human factor in the digital age", the company showed how it was able to increase the churn prevention rate to 40%, achieve a 59% conversion rate or increase the cross-sell share to 15% for customers from the telecommunications and energy sectors.
"Our appearance this year was a complete success. We were able to impressively demonstrate that the human factor is at the heart of our company, even as digitalization progresses. Many interested parties took the opportunity to see our innovative services for themselves at our stand and make direct contact with AMEVIDA," says Dr. Matthias Eickhoff, CEO of AMEVIDA SE.
It turns out that the mix of digitally supported processes and the decisive human factor is exactly the right one for AMEVIDA's success.
"Our employees not only cut a fine figure on the screens at the trade fair stand, but were also excellent ambassadors for our brand on site in Berlin. We showed that behind our slogan "It's our turn!"
are people who provide high-quality services for our customers with passion and excellent expertise," says Dr. Eickhoff.
Overall, CCW 2017 once again provided the perfect setting for knowledge transfer and future prospects, in addition to maintaining existing contacts and making new ones.
Dr. Matthias Eickhoff concludes: "We are delighted with the success of this year's trade fair and will be saying AMEVIDA again in 2018: We're on it!"
